About UpSkill Universe

UpSkill Universe is a global leader in AI-driven skills transformation and inclusive workforce development. Since 2015, we’ve designed and delivered award-winning digital skills, AI fluency and workforce development programmes for over 650,000 learners worldwide, partnering with organisations including Google, Sky, Walmart, HSBC and TikTok.

We design cutting-edge, scalable learning experiences that help enterprise organisations build AI capability, digital confidence and future-ready leadership. Our work sits at the intersection of AI, human performance and business impact.

As we continue to expand across the UK, Europe, US, Sub-Saharan Africa and Asia-Pacific, we are hiring a Senior Learning Designer to play a critical role in shaping our next generation of enterprise learning solutions.

About the Role

This is a full-time, 12-month fixed-term position for an experienced Learning Designer who thrives in fast-paced, high-performance environments and has deep expertise in AI tools and AI-enabled learning design.

You will design cutting-edge, gamified and AI learning interventions for enterprise clients, lead and quality-assure a network of freelancers, and ensure flawless delivery across digital, blended and live programmes.

This role requires strong commercial awareness, creative innovation, operational precision and speed of delivery.

You will report directly to the Head of Product and work closely with client teams, programme managers and subject matter experts.

Key Responsibilities

1. Enterprise Learning Design & Innovation

• Design high-impact, gamified learning experiences for large enterprise clients

• Architect end-to-end learning journeys across e-learning, webinars, live workshops and toolkits

• Build AI learning solutions leveraging tools such as Microsoft Copilot and Google Gemini

• Translate complex AI and digital concepts into accessible, engaging learning experiences

• Embed behavioural science, adult learning principles and measurable business outcomes into all designs

• Ensure strong narrative flow, storytelling and interactivity across learning products

• Design scenario-based, simulation-led and immersive learning interventions

2. AI-Driven Design Excellence

• Demonstrate expert-level proficiency in Microsoft M365 Copilot and Google Gemini

• Integrate AI meaningfully into learning design workflows and client-facing solutions

• Design programmes that build AI fluency, responsible AI usage and human-in-the-loop practices

• Stay ahead of emerging AI tools and trends, continuously experimenting and innovating

• Guide internal teams on effective and ethical use of AI in content production

3. Quality Assurance & Team Leadership

• Operate and manage a distributed team of freelance learning designers, copywriters and multimedia specialists

• Review, QA and refine all learning deliverables to ensure excellence, accuracy and brand alignment

• Provide structured feedback and mentorship to freelancers

• Ensure consistency across visual design, tone of voice, instructional integrity and client expectations

• Maintain high production standards at pace without compromising quality

4. Stakeholder & Client Collaboration

• Lead needs analysis sessions with enterprise stakeholders

• Translate business objectives into measurable learning outcomes

• Present design concepts confidently to senior client stakeholders

• Collaborate with SMEs to extract and structure expertise into engaging formats

• Support Train-the-Trainer (TTT) processes where required

5. Operational & Commercial Excellence

• Own timelines and ensure deliverables are produced on schedule

• Scope learning design effort accurately and support costing conversations

• Contribute to RFP and proposal development

• Monitor impact metrics and align learning outcomes to business KPIs

• Continuously improve internal design frameworks and templates

Essential Skills & Experience

• 5+ years experience as a Senior Learning Designer or Instructional Designer in a corporate or agency environment

• Proven experience designing enterprise-scale, multi-modal learning programmes

• Demonstrated experience creating gamified, scenario-based and simulation-led learning

• Expert-level proficiency in Microsoft Copilot and Google Gemini

• Strong understanding of responsible AI use and AI literacy frameworks

• Advanced proficiency in Articulate Rise and Storyline

• Experience with Synthesia or AI-based video tools

• Strong visual design sensibility and ability to guide brand alignment

• Experience managing freelancers or creative teams

• Exceptional written communication and storytelling skills

• Strong QA and detail orientation

Desirable Qualifications

• Bachelor’s degree in Instructional Design, Learning Technology, Education or related field

• Certification in instructional design, learning experience design or digital learning

• Coaching or facilitation qualification

• Familiarity with enterprise tools such as M365 ecosystem, LMS/LXP platforms and analytics dashboards

• Experience designing AI fluency or digital transformation programmes

What Success Looks Like in This Role

• Enterprise clients describe our learning as innovative, practical and business-relevant

• Deliverables are polished, on-brand and error-free

• Freelancers operate smoothly under your direction

• AI is embedded meaningfully, not superficially

• Learning outcomes clearly drive behavioural and business impact

• AI is used as a development partner, not as a replacement for judgement and creativity.

What We Offer

• Full-time role within a fast-growing, globally recognised learning consultancy

• Opportunity to design cutting-edge AI learning solutions for major enterprise clients

• High autonomy and creative ownership

• Exposure to international markets and complex transformation programmes

• Continuous learning and experimentation with the latest AI tools

How to Apply

If you are excited about designing the future of AI-enabled enterprise learning and leading high-performance creative teams, we would love to hear from you.

Please submit your CV and portfolio demonstrating:

• Enterprise learning design examples

• Gamified or simulation-led learning interventions

• AI-integrated learning solutions
  
  

For questions, contact talent@upskilluniverse.com